ERP Implementation Packages
99% implementation success rate, vs 60% without implementation package (self serviced).
STARTER | BASIC | STANDARD | PROFESSIONAL | ENTERPRISE | |
Dedicated Consultant | 4 Hours | 25 Hours | 50 Hours | 100 Hours | 200 Hours |
Project Management | |||||
Email & Phone Support | |||||
Training & Coaching | |||||
Configuration | |||||
Data Import | |||||
Onsite Consulting * | |||||
App Customization ** | |||||
Performance Issues | |||||
COST | $600.00 | $3,600.00 | $7,000.00 | $12,500.00 | $24,000.00 |
$200 per hour à la carte for qualifying customers.
* Travel time billed; Travel expenses billed separately.
** Extra monthly charges apply for the maintenance of extra modules / lines of code. Only available for hosting that supports customization.
Frequently Asked Questions
Here are some common questions about our implementation packages.
Implementation packages include a package of premium services by a dedicated consultant. During the implementation phase, you will have a Project Manager assigned to you to analyze your requirements and configure your Apps according to your needs. The consultant will also train you on how to use the Apps, coach you on how you can use functions and features to grow your business. He will also customize your apps provided that you opted for the 'Custom apps' you have selected. Based on the apps and number of custom apps you selected on the pricing page, a pack will be pre-selected that best fits the typical number of hours needed to start using the system successfully. Our consultants will do their best efforts to help you get started with the system within that time.
Before implementation, our consultant will analyze the way your business runs and suggest the best way to use the system. We will handle all configuration and coach you on how to use the ERP system. This service is organized through planned sessions (over the telephone or online) where our consultant will carry out a more in-depth analysis of your needs to see what can be improved in line with the existing functional possibilities of the official Apps. We will provide you training material so that you are always able to use the latest version of our Apps.
We have a performance team of experts in scalability issues. Performance issues are not handled through the free support as they are usually not related to the standard code. Most frequent causes includes: database not fine tuned to specific usage, performance bottlenecks in custom modules or sub-optimal deployment.
Analyzing, monitoring and solving performance issues takes time, so we require a success pack of minimum 50 hours. Our team do performance monitoring and audits, deployment best practices, monitoring of impacts, code refactoring.
Any More Questions?
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